This Shower in Richmond, VA, Looks Awesome Now Thanks to Our Grout Cleaning and Sealing Process

January 30, 2024

Showers can be difficult to maintain because they are one of the most frequently used areas of the home. In certain instances, professional help is required to restore long-term damage caused by wear and tear or improper cleaning methods. Our client from Richmond, VA, faced this problem with her shower. Even with regular cleaning, she was disappointed to see that the surface still looked dingy and unappealing.


After trying alternative methods that didn't work, she went online and searched for grout cleaning services in Richmond, Virginia, and found Sir Grout Richmond at the top of Google's search results.

She visited our website and was happy to see all the information that was readily available to her. She then read a few of our blog posts and viewed our before and after pictures, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her shower and noticed the grout wasn't adequately sealed, which had contributed to the staining, discoloration, mold build-up, and grout decay.

After discussing our assessment with her, we suggested the best solution to address the problems and restore the surface. We recommended our tile and grout cleaning, recoloring, and sealing services using Sir Grout's proprietary products as they are the safest and most advanced on the market. We would replace the damaged grout; color seal the grout to bring back its original color, and ensure her shower would look like new again.

We gave her a no-obligation quote outlining the work we would perform. Pleased with the reasonable quote, she immediately requested to schedule the job on a future date and time that was convenient for her.

We arrived on the appointed day and time, ready to restore the shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a 275-degree vapor steam cleaner to remove embedded dirt and kill mold spores. When the grout was spotless, we repaired decaying and damaged grout to ensure a beautiful, renewed appearance.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we had already explained to the client that what makes our ColorSeal stand out, is that it gives the grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout. Homeowners can also choose a different color to provide a completely new look.

After cleaning up, we invited the homeowner to view the results. Our client was very impressed when she entered the area and said she felt like she'd stepped into a new shower. She thanked us for a job that exceeded her expectations and promised to recommend Sir Grout's services to family and friends with any hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about our outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential health threat, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air by leaving a door or window open, and, after using the shower, drying surfaces with a squeegee, towel, or terry cloth.

Ready to give your shower or other hard surfaces a makeover? Contact us today by calling (804) 376-9820 or by using our online scheduling option to schedule a free quote.