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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jaime Picture
- Jaime
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars

Written Testimonials Pencil

Chelsea Y - Richmond, VAFebruary 01, 2026

Great experience and amazing results! We didn't realize how badly we needed our tile cleaned and grout colored until we saw the final results. Our tech, Katie, was truly so wonderful. Not only is her work fantastic, but she is so friendly and our dog absolutely fell in love with her. 10/10 recommend!

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Nancy D - Richmond, VAFebruary 01, 2026

Great service, attention to detail. The condo looked like new when they were finished. Hoping it remains easy to clean and maintain! Very satisfied!

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Kelsey M - Richmond, VAJanuary 20, 2026

Excellent experience with Sir Grout. Katie's attention to detail was very impressive. She did an excellent job on our master bath tile and floors. Kevin was very knowledgeable from the start when we did our estimate. Highly recommend!

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Christina B - Richmond, VAJanuary 14, 2026

It has been a very long time that I have experienced exceptional work from a business these days. Kevin is incredibly knowledgeable about his profession and was keen on the guidance provided to Katie who does the service.

Katie was delightful and incredibly meticulous in following his guidance on areas that needed special attention in our bathroom that has marble flooring, shower and half walls.

Our bathroom now looks like the tile was laid yesterday with fresh grout. I highly recommend Sir Grout.

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Jenn M - Richmond, VAJanuary 08, 2026

We had a fantastic experience with Sir Grout from start to finish. They were professional, punctual, and extremely knowledgeable. Our tile and grout look brand-new, even in high-traffic areas.

They took the time to explain the process, protected surrounding areas, and paid great attention to detail. You can tell they take pride in their work and truly care about delivering quality results.

If you're on the fence about having your tile and grout cleaned, don't hesitate. Sir Grout is absolutely worth it. Highly recommend and will definitely use them again!

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Patrick M - Richmond, VAJanuary 07, 2026

Had an issue with efflorescence on our tile. Kevin took the time to look at the cleaners I'd used, tried a few different solutions, and found a way for me to fix the issue myself. He's very knowledgeable about grout and showers and seemed genuinely interested in helping me find the right answer.

Kevin didn't try to upsell me on anything I didn't need - which means Sir Grout is the first call when we have a bigger issue in the future.

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Jon P - Chesterfield, VADecember 19, 2025

Sir Grout was great, and I was thoroughly satisfied with the work performed. Kevin came out to check out our shower, as we have some issues with mold and mildew and cracking of our grout, as well as our countertops, which have become quite dull and stained. We opted to proceed with a cleaning and color sealing, and touching up our shower grout, some recaulking, and color sealing the grout on our bathroom floors. We scheduled a visit to have our shower tile and grout color sealed, and the floor as well.

It was an all-day project, but she finished it, and it came out amazingly well. Would highly recommend for any grout work, and we will probably have him come back to do our countertops as well.

Kevin is super knowledgeable, professional, and kind. I feel very comfortable having him come into our home to take a look.

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Lois R - Midlothian, VADecember 12, 2025

Kevin impressed us with his knowledge and engagement with Sir Grout services and products for our bath tile cleaning, repair, and finishing. He was thorough with other services, but not high pressure. We cancelled a competitor's appointment for a quote. Katie was expert and meticulous in performing the tile work, as well as explaining the wait times for using the bathroom. She has a pleasant and calming demeanor and easy to trust. Thank you all!

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Caitlin V - Henrico, VADecember 05, 2025

Sir Grout was such a great company to work with. From beginning to end, they listened to our concerns and accommodated our quote to fit our home perfectly.

Katie did a phenomenal job and made sure we were satisfied with the work - and was a delight to have in the house (our dog agrees!)

Would definitely recommend Sir Grout and plan to use again for our guest bathroom in the Spring!

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Dianne B - Richmond, VADecember 03, 2025

Sir Grout of Richmond is an outstanding company. Kevin responded quickly to our request for an estimate. He arrived on time and answered all our questions. The estimate was very reasonable. The actual work was excellent -- out shower looks like new. This company and its employees have my highest recommendation.

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Our Coverage Area

For your convenience, below shows the various counties and cities where we provide service:

Chesterfield, Virginia

Dinwiddie, Virginia

Goochland, Virginia

Hanover, Virginia

Henrico, Virginia

Prince George, Virginia

Richmond, Virginia

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